Wekusko Wild boreal skincare shipping policy

Wekusko Wild orders completed on this storefront are for delivery in Canada and pickup in Regina SK only. For international orders, you will need to email me so I can forward a secure online invoice for payment that will include actual shipping rates calculated.

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For standard shipping within Canada, I charge a flat rate of $16 for orders up to $150, and beyond that the shipping cost is free. Depending on address, I will use Canada Post or other Canadian-based courier companies to expedite your order. 

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For international orders, you are responsible for any additional taxes, duties, levies, or brokerage fees that may be incurred. Typically shipments made with Canada Post will arrive with USPS with no additional fees attached. However, this cannot be guaranteed.

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All shipments are made from Regina Saskatchewan Canada, typically within 3 business days. If your order requires a batch to be made, there may be a delay up to 7 days, but this is not the norm. You will receive an email confirming shipment with tracking information once your package has been sent.

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During summer months, balms and ointments may melt during transit. I will often include cooling packs to prevent this, but it may be unavoidable on long journeys. Melting will not affect the safety or efficacy of products, however, natural butters and waxes may resolidify in a grainy or not smooth texture.

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During winter months, I do not ship certain products that are high in water content, as freezing will cause damage or breakage to glass containers. These products will be marked as such and out of stock online during the winter. Most of my products are freeze-friendly, and just need to be allowed to return to room temperature slowly and naturally (no microwaving please) before use. This includes oils which may be solid upon arrival.